Special promotions run regularly CHARLESKEITH.CO.ID as a limited time offer or on a while stocks last basis. We also issue special promo codes and vouchers which you can use for your future orders. However, no price adjustment in any form will be provided for previous orders.
Can I use more than one promo code on my order?
Only one promo code can be used per order.
My promo code is not working, what should I do?
Please check that the promo code is still valid and not out of date. Then refer to the terms and conditions set out for that promotion. If you require further assistance, please contact us customers@charleskeith.co.id or on live chat. Promo codes can’t be applied on sale item(s).
What are the terms and conditions for promotions?
Promotions are not exchangeable for cash, voucher or in any other form. Promotions are only valid at CHARLES & KEITH online stores unless otherwise stated. CHARLESKEITH.CO.ID reserves the rights to modify or terminate the promotion if, in any way, it becomes technically compromised. All terms and conditions are subject to change without prior notice. In the event of a dispute, CHARLESKEITH.CO.ID decision is final.
What happens if the promotion I’m interested in has expired?
All CHARLES & KEITH promotions are subject to our terms and conditions. You can’t use a promotion that has expired.
What is the difference between promotions at CHARLESKEITH.CO.ID and in retail stores?
CHARLESKEITH.CO.ID and CHARLES & KEITH retail stores may have similar promotions, but they might not be identical. CHARLESKEITH.CO.ID might also run exclusive online promotions that are not available in retail stores. For further enquiries, please check with our customer service department at customers@charleskeith.co.id or your nearest retail store.
